Getting started with Novisly
This guide takes you from a fresh install to your first automated AI call. Plan on about five minutes, plus a VAPI account.
Before you start: make sure you can install marketplace apps in HubSpot and that you have a VAPI account with an API key ready.
1 · Install Novisly in HubSpot
- Go to app.novisly.com/install and click Add to HubSpot.
- Choose the HubSpot account (portal) you want to connect.
- Review the requested scopes on HubSpot’s consent screen and approve.
- You’ll be redirected into the Novisly dashboard, connected to your portal.
2 · Connect your VAPI key
Novisly places calls through your own VAPI account, so you control numbers, voices and cost.
- In VAPI, copy your API key.
- In Novisly, open Settings → VAPI and paste the key.
- Save. Novisly verifies the key and is now able to place calls on your behalf.
Heads up: minutes are billed by VAPI under your account. Make sure your VAPI account has a phone number and billing set up.
3 · Build an AI agent
An agent defines how the call sounds and what it’s trying to achieve.
- Open Agents → New agent.
- Give it a name (e.g.
Qualified-lead follow-up). - Write the prompt: who the agent is, the goal of the call, and how it should handle common responses.
- Set the success criteria — what counts as a good outcome (e.g. “booked a demo”).
- Pick a voice and save.
4 · Create your first automation
- Open Automations → New automation.
- Select the pipeline and the stage that should trigger a call.
- Choose the agent to run.
- Map any fields to write back (summary, success, plus custom extracted data → deal properties).
- Optionally enable advance the deal to a next stage on success.
- Turn the automation on.
Tip: test by moving a real (or test) deal into the trigger stage and watch the call fire.
5 · Read the results
After a call completes, Novisly writes the outcome back to HubSpot and logs it in-app.
- On the deal record: summary, success evaluation and any extracted fields.
- In Novisly’s call log: full transcript and recording to listen back.
- If enabled, the deal has already advanced to the next stage.
Need a hand? Visit Support or email [email protected].
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